April 6th Nicole Meraviglia

Heather Lynn is a 21 year old who donated money to Haiti for earthquake relief. After she put the transaction through by using her Wachovia debit card, she realized they had charged her a 3% intrest rate for international fees. Although it's a small amount of money, she was more upset over the issue of Wachovia making a profit off of relief efforts. Stage one of the collective action process was her creating a facebook page titled "Wachovia = fail." She got many people to join the facebook group for the common cause of making sure people knew Wachovia's international policies. Of course people agreed with her because within days the group was very large. Stage two is cooperation, and this happenes when Heather's friends start sending this facebook page to other people they know. As more and more people become involved, the cause is more known and progress is being made. Collective action is when everyone began sending comments and talking about the issue. Other newspapers and online journals got involved and many people found out about Wachovia's policy. After the three steps of collective action were taken, Heather's hard work did not go unoticed. She got back her 3% of the money and sent it to Haiti. People responded well to her facebook page and apparently there were other issues with Wachovia banking. Heather Lynn completed the 3 steps of collective action and won her argument.